Second letter chasing an overdue payment

What’s a second latter chasing an overdue payment and when should you use it?

You should use this letter after having sent our B2B initial letter of complaint about money owed to you by another business.

First chase letter chasing an overdue payment

You can also use it to chase overdue payment from a consumer, although you may prefer to soften some of the language a little.

If you are the recipient of an accusation that you owe money, you should use our response template series (coming soon), starting with the B2B response to initial letter of complaint about money owed.

What else you might need

If a payment is late, remember to follow through with your late-payment terms and conditions.

By not charging the late-payment interest (or any other penalties you have detailed in your terms and conditions), your policies will lose their authority – which, as a result, could make any future invoices you send seem less of priority to customers.

Revise your credit allowances (if you offer them) for frequently late payers.

Just remember to add a clause in your terms and conditions that’ll allow you to easily do this.

Our standard terms and conditions templates all contain this wording.

Check out our Terms and Conditions Hub

Regularly check up on invoice and payment statuses.

Don’t forget to spend some time each month to go through your records of who has and hasn’t paid you – and then make sure you chase any late payments promptly.